Exceptional teams delivering exceptional technology
ITHQ Rapid7 MDR-X
Delivery and management of complex Rapid7 MDR projects that extend beyond standard deployment SLAs
Complex MDR deployment mapped to regulations, perfectly configured and managed by experts
Rapid7's excellent MDR needs no introduction for security professionals seeking an exceptional product. But complex deployments can cause disappointment for some businesses.
Now, ITHQ brings you the ideal solution.
Welcome to MDR-X.
ITHQ and Rapid7 have created an extended version of MDR specifically to ensure complex deployments are delivered on time, perfectly configured and mapped to regulations.
Through extra SLA coverage, support and expert guidance, MDR-X is designed to ensure qualifying businesses get their ideal MDR deployment. Full security needs are met, with vCISO and other support as necessary.
All relevant Rapid7 skills and certs are provided by ITHQ expert technicians. We are your conduit, acting on your behalf, working with the Rapid7 team to deliver and manage exactly the solution you need.
Perfect partnership
ITHQ is a prominent Rapid7 partner with proven MDR expertise
For over 11,000 companies around the world, there is no other MDR solution comparable to Rapid7's. We proudly partner Rapid7 on complex MDR deployments, delivering better security to more businesses who might otherwise be forced to settle for less.
ITHQ are more than established Rapid7 delivery partners, we are also governance experts and highly skilled technicians. We fill the gap between your team and Rapid7, handle your security alerts, support your investigations and more. As your expert guide, we manage every aspect of your deployment, ensuring the solution is tailored to your complex business requirements.
ITHQ delivers and manages MDR-X for financial services organisations, legal firms, casinos and other highly regulated businesses. We know how to ensure your compliance, empower your teams with exceptional visibility across the attack surface, manage your ongoing project evolution and more.
Award-winning Rapid7 Partner
"Our partnership with ITHQ allows us to deliver excellent customer service and value alongside a highly adaptive, predictive,
and responsive cybersecurity platform."
MDR-X Success Story
MDR mapped to TSA regulations, security alerts managed, compliance assured
A major telco requested to work with ITHQ on their complex Rapid7 MDR deployment, after a previous attempt under standard SLA had faltered. Now fully deployed on time, they are realising significant benefits from the exceptional MDR-X solution.
After their first disappointing attempt at deploying MDR in 2022, a telco approached ITHQ early in their revamped 2025 project planning. The results of MDR-X were so positive, they said working with ITHQ was like, 'chalk and cheese', compared with their previous failure.
Thanks to the extended SLAs underpinning MDR-X, the telco now has the Rapid7 platform they need. Managed services from ITHQ ensure compliance with the Telecoms Security Act, full configurations, and more.
· Expert support for IT Team
· Security alerts managed
· Trusted advisor in ITHQ
· Deployed on schedule
· Solution fully optimised
· Data logs fully managed
· Time to value: weeks
*Full case study coming soon
Need exceptional MDR?
Stronger Together
Rapid7's global research and open source communities enhance safety and resilience benefits
Project Sonar
Scans over 70 different services and protocols to gain insights into global exposure to common vulnerabilities. Findings inform Rapid7's product R&D, their Quarterly Threat Report and The National Exposure Index.
Project Heisenberg
Deploys low interaction honeypots globally, and gathers data on connections and incoming attacks via telemetry. Provides objective assessment of attacker behaviours and drives collaboration with other internet-scale researchers.
Project Doppler
Shows organisations their internet exposure. Addresses the increasing complexity of corporate IT environments and shadow IT. Reveals third-party exposures, misconfigurations, system exploitations and more.
Cyber Communities
Rapid7 supports various communities to share threat intel including: Metasploit pen testing framework, Recog fingerprinting network, AttackerKB threat analysis forum and Velociraptor endpoint interrogation platform.
Rapid7 2024
Attack Intelligence Report
Download reportGuide: Adopting Active Risk for Vulnerability Prioritisation
Download guideAnalyse this: the Rapid7 difference is real
Download Gartner reportWhat our clients say about us
ITHQ are experts in strategising solutions to fit our business needs and goals.
"We thought [a solution like this was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."
CEO, Struto, HubSpot Elite Partner
ITHQ are experts in strategising solutions to fit our business needs and goals.
"We thought [a solution like this] was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."
It would not be possible without the support of ITHQ
"On one of our customer Wi-Fi systems, for example, we have 1600 concurrent connections every weekend so performance is obviously vital. Our systems show that not only has the amount of monitored endpoints doubled, but the number of alerts has actually reduced to one-sixth of what they were."
I have the confidence in a full disaster recovery test. That wasn't the case before ITHQ.
"ITHQ has all the expertise and a rapid onboarding process that ensured we were fully set up in a short time."
Latest articles
Why the fall of Adarma signals the rise of cloud native, API-driven MDR
The fall of SOC provider, Adarma, plus the rise of Hornetsecurity is more than business news; it signals a major leap in cyber security
Read On
Shadow IT: The Perils of Invisible SaaS
Which platforms are your teams using everyday that you don't know about? You can't secure or measure what you can't see ...
Read On
6 Reasons Why Embracing DORA is a Smart Move for All Businesses
David Thomas, Head of Cyber Resilience at ITHQ, shares why DORA doesn't have to be exclusive to the financial sector
Read OnWant to know more? Let's talk.
