ITHQ Managed Solution: Rapid7 MDR-X

What is MDR-X from ITHQ?

Unique MDR solution for complex environments

Rapid7's excellent MDR is a proven, exceptional platform. But complex deployments poorly managed can disappoint.

Welcome to MDR-X.

ITHQ and Rapid7 have created an extended version of MDR to ensure complex deployments are delivered on time, perfectly configured and mapped to regulations.

You get:

Extra SLA coverage, support and expert guidance
Your ideal MDR deployment
Full security coverage, with vCISO support and more as necessary
All Rapid7 skills and certs provided
GRC requirements met with our bespoke approach
ITHQ working together with Rapid7 to deliver and manage exactly the solution you need

Watch case study

Compliance assured

Full-context defences

Pinpointed security gaps

Expert advisors

Investigations support

Eliminates alert fatigue

Faster threat response

Proactive threat hunting

Ancillary tasks covered

Security configured

Compliance enforced

Threats anticipated

Active risk scoring

Unlimited VRM scanning

JT: MDR-X delivers beyond expectations

Jersey Telecom (JT) hits all targets with ITHQ's MDR-X including complex compliance requirements

JT needed a Rapid7 MDR service that could meet Telecoms Security Act requirements, reduce pressure on the internal IT team, and manage security alerts properly.

‍Watch the full case study to see how MDR-X helped JT Global turn a previous, stalled deployment into a working security outcome, including:

Rapid7 MDR deployed on schedule
Security alerts managed
Telecoms Security Act configuration and support built in
Platform fully configured and optimised
Value reported within weeks of deployment
Security embraced company-wide

Tell us your MDR needs

Read full case study

How MDR-X works

ITHQ is a prominent Rapid7 partner with proven MDR expertise

11,000 companies around the world, rely on Rapid7's MDR. MDR-X is tailored to deliver when MDR requirements fall outside standard Rapid7 SLAs.

ITHQ are governance experts and highly skilled technicians. We fill the gap between your team and Rapid7, ensuring we:

handle your security alerts
support your investigations and more
operate as your expert guide managing 100% of your deployment
configure MDR to your GRC requirements
bridge any skills or certs gaps in your teams

ITHQ delivers and manages MDR-X for financial services organisations, legal firms, casinos and other highly regulated businesses. We know how to ensure your compliance, empower your teams with exceptional visibility across the attack surface, manage your ongoing project evolution and more.

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Award-winning Rapid7 Partner

"Our partnership with ITHQ allows us to deliver excellent customer service and value alongside a highly adaptive, predictive,
and responsive cybersecurity platform."

Tim Goodwin, Director, Rapid7

Need exceptional MDR?

Let's discuss MDR-X

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Stronger Together

Rapid7's global research and open source communities enhance safety and resilience benefits

Rapid7 is also a member of The Cyber Threat Alliance and The Open Cybersecurity Alliance.

Project Sonar

Scans over 70 different services and protocols to gain insights into global exposure to common vulnerabilities. Findings inform Rapid7's product R&D, their Quarterly Threat Report and The National Exposure Index.

Project Heisenberg

Deploys low interaction honeypots globally, and gathers data on connections and incoming attacks via telemetry. Provides objective assessment of attacker behaviours and drives collaboration with other internet-scale researchers.

Project Doppler

Shows organisations their internet exposure. Addresses the increasing complexity of corporate IT environments and shadow IT. Reveals third-party exposures, misconfigurations, system exploitations and more.

Cyber Communities

Rapid7 supports various communities to share threat intel including: Metasploit pen testing framework, Recog fingerprinting network, AttackerKB threat analysis forum and Velociraptor endpoint interrogation platform.

What our clients say about us

ITHQ are experts in strategising solutions to fit our business needs and goals.

"We thought [a solution like this was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."

Carl van Eijk
CEO, Struto, HubSpot Elite Partner

ITHQ are experts in strategising solutions to fit our business needs and goals.

"We thought [a solution like this] was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."

Craig Wiltshire

CEO, Struto, HubSpot Elite Partner

It would not be possible without the support of ITHQ

"On one of our customer Wi-Fi systems, for example, we have 1600 concurrent connections every weekend so performance is obviously vital. Our systems show that not only has the amount of monitored endpoints doubled, but the number of alerts has actually reduced to one-sixth of what they were."

Philip Mitchell

IT Director, The Hippodrome Casino, London