Why ITHQ?

"Having worked with the ITHQ team before, we knew they had the right people and skills we needed. When it came to selecting new vendors, we trusted them to only bring us the best. They say they 'solve for the customer' and we have seen this to be true. Their solutions are built around the best technology - they never simply sell based on the best available deals, it's always about what is best for us.

They took time to understand our business and what we thought we needed. ITHQ advised us well in these cases and gave us a much better solution than we would have bought without their input.

Our networking and security tools refresh was a big project. The potential impact on day-to-day business was immense. ITHQ ensured disruption was minimal and the transition to the new systems went smoothly. Taking all this into account, I can't see the need for us to go anywhere else beyond ITHQ."

Benefits of new solutions realised

• 3 x improvement in customer facing services
• Resilience and visibility across all systems and networks
• Multi-vendor security fabric delivers layered resilience
• No single point of failure
• Complete scale-out architecture
• Centralised network management and automation
• Machine speed response to security events and incidents
  
• Next generation XDR protection

Modernising business systems and solutions

Large refresh projects are a time of potential disruption for any business, particularly when technology is reaching end of life. Do you remain with legacy vendors or evaluate new contendors? It is hard to find partners that have your business's best interest in mind, rather than trying to sell you the next big thing in their portfolio.

For companies like Scan, online availability and security is paramount for both internal team performance and customer facing services.

The focus is firmly on compliance, operational excellence and fraud reduction. Any networking and security solution they use must actively address vulnerabilities, enhance customer and employee experience and mitigate risk.

Downtime is simply unacceptable, particularly during new product launches. And with cyber threats evolving daily, every corner of the system must be resilient.

With further expansion plans imminent, Scan has confidence in their growth strategy moving forward, knowing they have solutions in place that will allow them to anticipate, withstand, recover and evolve through any future situation.

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Now that we've seen what other vendors bring to the table, we would encourage all businesses to look beyond their legacy brands.

"If you work with a trusted partner like ITHQ and evaluate new options, you'll be surprised at the new choices available. The key here is the partner you work with. ITHQ not only work with the most exciting vendors but their strategic approach to solution architecture is unique. They understand our networking and security challenges perfectly and I'm certain they'd be an asset to any business looking for a better way to design and deploy complex solutions that deliver measurable results."