What we do
We help businesses achieve operational and technological resilience,
by solving wicked tech problems strategically, with precision-selected solutions.
Our clients say we do this really well.
That's why they continually give us an NPS of 100.
Whatever your sector, if you have wicked tech problems to solve, we can help.
Regardless of your business specifics, you need to feel confident in your resilience
We work with organisations across public and private sectors, helping them achieve results that drive growth while ensuring they are prepared against all sorts of threats including the most advanced cyber attacks: tomorrow's unknowns.
Leading with strategy, we tailor both solutions and delivery models to align with your business plans and sector-specific compliance requirements.
Retail
Education
Healthcare
Financial Services
Insurance
Blue Light
Media, Entertainment & Leisure
Government
How we work: Strategy, Solutions, Skills
We stand by our solutions and write accountability into our contracts to give you the best experience
We solve wicked tech problems for our clients: often problems others have failed to solve. We will strategically align solutions to your business plan with a phased approach.
We sign long-term contracts with our vendors so you don't have to. You get all the benefits and no risk; it is part of how we solve problems for our clients.
From consultation to ongoing delivery, ITHQ accountability is written into our contracts. As your resilience partner, we stand by everything we do.
Our partners all provide expert support for their specific technologies. We also provide strategic and technical support as requested.
What our clients say
ITHQ are experts in strategising solutions to fit our business needs and goals.
"We thought [a solution like this was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."
CEO, Struto, HubSpot Elite Partner
ITHQ are experts in strategising solutions to fit our business needs and goals.
"We thought [a solution like this] was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."
It would not be possible without the support of ITHQ
"On one of our customer Wi-Fi systems, for example, we have 1600 concurrent connections every weekend so performance is obviously vital. Our systems show that not only has the amount of monitored endpoints doubled, but the number of alerts has actually reduced to one-sixth of what they were."
I have the confidence in a full disaster recovery test. That wasn't the case before ITHQ.
"ITHQ has all the expertise and a rapid onboarding process that ensured we were fully set up in a short time."
How we work: Approach
Your tailored model will broadly follow three key steps, usually spanning three years
Embark
Without strong foundations, you won't see the results you need. Before we recommend any advanced solutions to you, we make sure you have a solid baseline in place on which we can build strategies for success.
Accelerate
If we're confident your strategies are working as planned, with solutions in place mapped to critical controls, we can look at areas to accelerate and optimise. Data leads the way, ensuring spend is always controlled.
Transform
Your strategies are established and evolving, your solutions optimised and proven by measured results. As your growth dictates, we develop or advance your solutions to drive and support your ongoing transformation.
How we work: Process
FIRE is our proven process applied to every project to maximise results
Formulate
Starting with a full assessment and gap analysis, we plan the best strategy and solutions for you.
Implement
We build your benchmarked solutions mapped to critical controls, tuned for best outcomes.
Run
As your strategic roadmap unfolds, we monitor your performance and analyse everything.
Evolve
Using your data, we learn, improve and upgrade, advancing your strategy with every cycle.
