JT (Jersey Telecom)

Turning Cybersecurity Challenges into Business Opportunity with ITHQ’s Rapid7 MDR-X
TSA
Fully compliant
100%
Team engaged
Security
Transformed
3-5 years
Fixed pricing
“We needed a partner who could take control: of the deployment, the whole situation, and run it for us. All of our resources are focused on things like running our network or building new things into our network. We didn’t want security to be a drag on that so having an interpersonal relationship with a partner who could take control, manage all the feedback and work with the business lab to fill gaps in knowledge or resourcing, was essential.”
Peter Lescop, CISO, JT

Eggs in Multiple Baskets

Peter and his team feel comfortable and confident that their cyber risk is spread across multiple solutions.

Cyber strategies always recommend a diversified security approach. Pure ‘single vendor’ solutions – while positioned for convenience – risk a single point of breach or failure.

With Rapid7 MDR-X, JT Global’s defence posture is robust and multi-layered. As Peter says:

“Not everything is in one vendor’s hands. If one area is compromised, it’s not just a case of ‘pulling out one plug’.”

Sophisticated Tools That Are Easy to Use

Rapid7 MDR-X is named by the likes of Gartner, IDC and Forrester as among theworld’s leading MDR and exposure management platforms, giving JT confidence in their investment.

One aspect that they did not expect, was easy accessibility to Rapid7for non-technical team members. This allows full use of the platform, with widespread adoption across the business. Peter explains:

“The great thing about Rapid7… is that it is very accessible for those with a base level of understanding... our team are using it daily. MDR-X, the whole solution package with ITHQ, has allowed us to share across the business… embedding the value of security.”

Results: Compliance, Culture and CompetitiveEdge

Since deploying ITHQ’s MDR-X, JT Global has seen real transformation:

  • Fully Compliant: They now meet strict Telecoms Security Act standards
  • Empowered Workforce: Security is no longer an afterthought but a shared, cross-business value
  • Transformed Incident Management: Enhanced detection and response significantly reduce incident impact
  • Market Expansion: Trust is MDR-X is so high that JT is now partnering with ITHQ to bring the solution to more Channel Islands customers.

Peter says:

"We are now extending our partnership into a commercial one... MDR-X is the solution they need too.”

MDR-X as part of JT’s continuous threat exposure management strategy

MDR-X, ITHQ’s advanced managed service for detecting, investigating and containing threats across endpoints, networks and cloud environments, is a critical operational and monitoring layer that will support any robust CTEM or AttackSurface Management (ASM) lifecycle.

In practice, MDR-X delivers visibility, clarity and protection, closing the loop when exposures are exploited. Transparent, predictable pricing supports commercial stability and Rapid7 tools are easy to access, even for non-technical people.

By addressing industry-specific pain points and offering transparent, predictable services, ITHQ has helped JT Global move from firefighting to forward-thinking security.

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