Scott's tech and cyber security credentials are flawless. I completely trust ITHQ to find a great solution that fits my business.
Next Generation Endpoint Protection - EDR
Scott and I have worked together for many years, including on a network security business that we sold in 2007.
Scott's tech and cyber security credentials are flawless and I completely trust ITHQ to find a great solution that fits my business. JumpCloud is perfect for us and has given us back £1,000s in terms of recovered productive time. SentinelOne is enterprise-level endpoint protection that he's managed to give to us at an SME price.
What issues were you experiencing?
Craig had identified several challenges to Struto's operational efficiency and cyber security when he contacted ITHQ for advice. Whilst security is vital, frustrating app access processes and time-consuming password updates were hindering both client-facing tasks and internal operations
The challenge was finding a solution that would provide security to satisfy GDPR legislation regarding client data, deliver better protection for Struto's internal data and also remove password update and app access friction.
Struto's password management protocol was strict but user experience was terrible. Password updates alone were costing the business twelve days per year in lost productivity, with frustrations impacting user impressions of the apps they had to use to do their jobs.
Managing user access to critical apps was another challenge for Struto's Operations Director, Grant. With offices in the UK and South Africa, on and off boarding staff was an arduous task, along with managing user licences for the 40+ apps the business relies on every day.
Further cyber challeges were identified when Craig suffered a breach on his computer. Despite being very security aware, Craig's breach - while minor and quickly caught - highlighted to him both the sophistication of current attacks, and how easy it is for anyone to click a nefarious link.
Craig knew he needed an endpoint security platform and a password management solution. However, he had concerns over his choices in terms of affordable, accessible tech as an SME.
From a small business perspective, I think it's important to say that you've shown these things are accessible. They don't cost the earth, in terms of TCO or even deployment ... It's within reach of smaller business and it's a requirement for larger businesses as far as I'm concerned: it's not even a question.
The user experience of Office365 was definitely of lower value prior to JumpCloud being deployed.
[SentinelOne] is just an amazing thing to see. It sounds all flash but when you actually see it happening, it's pretty cool ... no-one has had anything installed on our system ... but I know stuff has been caught by SentinelOne.